During COVID-19, TAC claims continue to be processed. There are certain factors that will work against your eligibility though – if you are not observing social distancing rules or drink driving, you may be jeopardising your case, and you may not be eligible for income support or lump sum payments through TAC and insurance claims.
For more information on new telehealth guidelines see here
If you were taken to hospital for an injury following a transport accident, the hospital may have completed and lodged a claim on your behalf. If you signed a claim form, then you can expect that your TAC claim has been lodged and submitted by the hospital.
If you were not taken to hospital or did not fill out a claim form, you can make your TAC claim by contacting the TAC directly on 1300 654 329, which incurs local call costs, or on 1800 332 556, which is a toll-free number for anyone outside the Melbourne metropolitan area.
Applying for compensation through the TAC can be complex. The claims process can be frustrating and difficult to navigate on your own.
At Gordon Legal, our TAC lawyers are highly experienced with these claims for compensation and can guide you through any questions you may have about your claim, and ensure you achieve the best compensation outcome possible.
You have 12 months from the date of the transport incident in which you sustained your injury to lodge your TAC claim.
If more than 12 months has passed, you may apply to lodge your claim within three years of the incident, but it may not be accepted. Any claim lodged over three years since the date of the incident will not be accepted.
The TAC has continued to process claims for those injured in motor vehicle accidents and remain open. There are several avenues through which to contact the TAC during COVID-19:
The TAC system can restrict people in accessing certain types of compensation when they have suffered injury as a result of a motor vehicle accident. If a driver is convicted of exceeding the legal blood alcohol concentration level, the TAC will reduce loss of income benefits as follows:
The TAC can also prevent an injured person from accessing a lump sum impairment claim if a driver is:
The TAC is unable to pay any compensation (other than medical expenses ) to a person who was driving at the time of the transport accident and is later convicted under the Crimes Act 1958of culpable driving causing death, or dangerous driving causing death.
At Gordon Legal we understand that TAC claims, and how they are treated by the schemes, are a personal issue.
We offer ourselves as a resource to you, your team or patients to assist with any concerns regarding claims and how they are affected by COVID-19.
For personalised and individual advice, we offer consultations to discuss your matter.
Given the current environment, we are providing consultations over the phone, or using Zoom, WebEx or Skype.