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Latitude Financial Privacy Breach

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Gordon Legal, together with Hayden Stephens and Associates, are investigating a potential legal action against Latitude Financial, for serious security breaches which have compromised the personal information of past and present customers.

Latitude has confirmed that the following has been stolen:

  • 7.9 million driver’s license numbers;
  • 53,000 passport numbers; and
  • 6.1 million customer records which include personal information.

The breach has affected millions of past and present customers of Latitude Financial and is one of the biggest in Australian history. More information about the breach is still being uncovered, but as of 27 March 2023, it is estimated that the private data of up to 8 million past and current customers has been stolen.

If you would like to receive updates about the progress of this investigation and are a present or former customer of Latitude Financial, please register.

Timeline

16 March 2023

Latitude Financial informs the Australian Stock Exchange that it has detected unusual activity on its systems indicative of a cyber-attack.

20 March 2023

Latitude Financial releases a statement confirming that there has been a cyber-attack on its database, which is ongoing. The statement confirms that information stolen includes driver’s licenses, passports, and Medicare numbers.

22 March 2023

Latitude Financial provides an update on the cyber-attack. It confirms it is still investigating and attempting to contain the attack.

27 March 2023

Latitude Financial releases a statement which advises that approximately 7.9 millions driver’s license numbers, 6.1 million records containing personal information, and 53,000 passport numbers have been stolen. This confirms that millions of past and present customers have been impacted, and cements this as one of the largest data breaches in Australian history.

Frequently Asked Questions

Class Actions

This investigation is about a major security breach of Latitude Financial’s network, which resulted in millions of past and present customers’ personal information being stolen.

Information compromised includes current and former customers names, dates of birth, phone numbers and emails, driver’s licenses, passport numbers, Medicare numbers, and other personal information yet unspecified.

If you are a current or former customer of Latitude Financial, you are eligible to register.

Yes, former customers are eligible to register.

In order to register, you will need to provide us with:

  • your name;
  • a telephone number;
  • email; and
  • postal address

You will also have to confirm that you are either a current or former customer of Latitude Financial.

Registering will give you access to updates about the progress of the investigation.

At this stage, there is no deadline for registering.

Not at this stage.

In the future, you may be asked to provide further information about your account with Latitude Financial, but at this stage you do not need to provide any documentation or do anything to prove that you are a current or former customer of Latitude Financial. You should keep all records of your communications with Latitude Financial.

No, it will not cost anything to register. Registering will not expose you to any out-of-pocket cost.

No, it will not cost anything to register. Registering will not expose you to any out-of-pocket cost.

The above information is related to claims in Victoria. For claims outside the state, please contact our office for specific information as potential claims and time frames vary from state to state.

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When you’re ready, give us a call or click on the button below to send us a message. It will go straight to a caring and committed member of our team who will contact you within 24 hours.

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