Home Services Workers Compensation & Workcover Your guide to personal injury claims
Your guide to personal injury claims
Your guide to personal injury claims
Gordon Legal helps everyday people handle injury claims
If you’ve been injured – at work, in public, or through no fault of your own – we’re here to help. At Gordon Legal, we specialise in personal injury claims for everyday Australians. Whether you’re navigating workers’ compensation, medical negligence, or public liability, our team is here to make the process clear and stress-free.
We cover workplace accidents, medical negligence, public liability and more.
Our expert lawyers have experience across a wide range of injury claims, including:
- Workplace injuries
- Road accidents
- Medical negligence
- Public place injuries
- Institutional abuse and more
We understand how complex the system can seem – that’s why we make the legal process straightforward and explain things in everyday language.
Our lawyers understand how an injury can disrupt your work, finances and wellbeing
We know it’s not just about the injury. It’s about lost income, medical appointments, ongoing pain, and how all of this impacts your mental health and family life. We take the time to understand your story and fight for the compensation and support you deserve.
You may be compensated for lost income, medical expenses and pain
If your claim is successful, you could be entitled to compensation for:
- Loss of income (including future earnings)
- Medical and treatment costs
- Pain and suffering
- Rehabilitation or support services
Every case is different, so we’ll assess how your injury has affected your life and fight for a fair outcome.
Getting started: our lawyers can meet you in person, via Zoom or over the phone
No matter where you’re based in Australia, it’s easy to get started. We offer flexible appointments – in person, by phone or video – so you can get the legal advice you need, when you need it.
What should I do after an accident?
If you’ve suffered a physical or psychological injury, see your doctor as soon as possible. Medical records are important for both your health and any future claim.
Next, make sure the incident is properly reported and documented. The steps you take will depend on how the injury happened:
- Workplace injury: Report it in writing to your employer within 30 days. Complete an incident report and keep a copy.
- Road or transport accident: Record the details of the crash, including all drivers and vehicles involved. Report it to the police if they didn’t attend.
- Public or private property injury: Note how and where it happened. Report it to whoever manages the space and complete a formal incident report if available.
Keep copies of any forms, reports or communications — these can be important if you decide to make a personal injury claim.
What damages are available in a personal injury case?
Depending on your claim type and situation, you may be able to claim for:
- Past and future lost income
- Medical and rehabilitation costs
- Pain and suffering
- Travel expenses
- Domestic help or care needs
We’ll assess all the potential losses and fight to ensure you’re properly compensated.
How do I know if I’m eligible to make an injury claim?
If you’ve been injured due to someone else’s actions – whether at work, in a public space, on the road or through medical treatment – you may be eligible. We offer free initial consultations to assess your situation and let you know where you stand.
What if I had a pre-existing condition? Can I still claim compensation?
Yes – you may still be eligible. If an accident or injury made a pre-existing condition worse, you can often claim compensation for the increased harm. We’ll help you build a case that clearly shows the difference the incident made to your health and life.
How long will it take to settle my claim?
Every case is different. Some claims resolve in a few months, while others take longer depending on the complexity, the severity of your injuries, and whether the other party accepts responsibility. We’ll give you a clear idea of the timeline once we’ve reviewed your situation.
What if I’m not sure which type of claim I need to make?
That’s completely normal. Many people don’t know whether they have a workers’ comp, TAC or public liability claim – and that’s okay, our team of injury law experts will know which direction to point you in.
What makes Gordon Legal different from other law firms?
We treat every client with respect, care and honesty. We take the time to listen, explain your options in straightforward language, and do the hard work to get the best outcome. Gordon Legal was built to stand up for working people – and that’s who we proudly represent every day.
How does the No-Win, No-Fee system work?
With No-Win, No-Fee, you don’t pay legal fees unless we win your case. It means you can pursue justice without worrying about upfront costs. We’ll explain any terms clearly before we begin so you can make an informed decision.
Is there a time limit for making a personal injury claim?
Yes – time limits vary depending on the type of claim, but many personal injury matters have strict deadlines. In some cases, you may only have a few months to start the process. The sooner you get legal advice, the better your chances of protecting your rights.
Can Gordon Legal help if I’ve already started a claim on my own?
Yes – whether you’ve lodged paperwork or already spoken to an insurer, we can step in at any point and help manage your claim from here. Many clients come to us partway through the process when they want strong legal support on their side.
What happens at the first appointment?
We’ll go through what happened, ask a few questions about your injury and how it’s affected you, and give you a clear idea of your options. No jargon. No pressure. Just honest, practical advice from someone who’s on your side.
No win, no fee
Help when you need it most without the added stress of upfront legal fees engaging a
no win, no fee lawyer. When you need legal help, understandably, the first thing people often think is ‘can I afford it?’ To address this, our Senior Partner, Peter Gordon and Partner, Paul Henderson pioneered the ‘no win, no fee’ system to create greater access to the legal system.
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