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Road Accident & TAC Claims

At Gordon Legal, our dedicated road accident lawyers and TAC experts work tirelessly to secure fair compensation and justice after your accident, providing compassionate support so you can rebuild your life and secure your financial future.

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Injured in a Road or Transport Accident? We’re Here to Help.

A road accident can change your life in an instant. If you’ve been hurt in a car or transport accident, applying for TAC compensation can feel overwhelming, especially when you’re trying to focus on your recovery.

You don’t have to face it alone.

At Gordon Legal, our experienced traffic accident and TAC lawyers are here to take the pressure off. We guide you through the claims process so you can access the compensation, medical treatment, and financial support you’re entitled to.

How do I lodge my claim?

  • If you were taken to hospital after your transport accident, the hospital may have lodged a TAC claim on your behalf—especially if you signed a claim form.
  • If you weren’t admitted to hospital or didn’t complete any paperwork, you can lodge your claim directly by calling the TAC on 1300 654 329 (local call) or 1800 332 556 (toll-free outside Melbourne). A claim can also be lodged on the TAC online portal

Once your claim is underway, our No Win, No Fee service allows you to focus on your recovery while we handle the legal process and fight for the compensation you deserve.

Should You Get a Lawyer After a Car or Transport Accident?

Hiring a traffic accident lawyer takes the stress out of making a compensation claim, allowing you to focus on your recovery.

While some TAC claims may seem straightforward, many involve complex rules and processes that can quickly become overwhelming. The TAC scheme offers support to people injured on Victorian roads but understanding exactly what you’re entitled to isn’t always easy. That’s why having an experienced TAC lawyer from Gordon Legal on your side can make all the difference.

With Gordon Legal on your side, you’ll get:

  • Clear, expert guidance on your rights and entitlements
  • Support navigating the TAC’s No-Fault and Fault scheme
  • Help securing compensation for medical expenses, income loss, and lump sum compensation
  • A better chance of achieving the maximum compensation outcome

Getting Started

1

Contact Us

When you’re ready, fill in an enquiry form on our Contact page and one of our team members will get back to you within one business day. Need to speak with someone sooner? Click on the Call Us or phone number buttons on our website. We’re available 9am to 5pm, Monday to Friday.

2

Meet Us

No matter where you are in Victoria, we’re here to help. We can meet you in person, come to you, or connect via Zoom or phone, whatever works best for you.

3

Engage us

We take the time to listen and understand your situation, then provide clear, practical advice so you can make the best decision with confidence. We’re on your side.

No Win, No Fee for TAC and Road Accident Claims

We understand that a road accident is stressful enough without worrying about legal fees.

A No Win, No Fee agreement is a way to run your case without paying legal fees upfront. If your case doesn’t succeed, our legal fees don’t apply.

We’re on your side. Chat to our team about your claim today.

What compensation does the TAC provide?

The TAC provides compensation to road users injured in the following accidents:

  • Car
  • Train
  • Tram
  • Bus
  • Motorcycle
  • Cycling and
  • Pedestrian

Our team of car crash injury lawyers in Melbourne, Northcote,  Geelong, and Dandenong, are ready to support you wherever you need us. Call us on 1300 58 46 26 to find out if you have a road accident or TAC claim today.  

What type of compensation am I entitled to?

If you’ve been injured in a road accident, you may be entitled to compensation through the TAC, which provides support for road users in Victoria regardless of who was at fault in many cases.

When it comes to TAC claims, the type of compensation you can receive depends on your situation. Here’s what you might be entitled to:

  • Hospital and medical and related expenses, including rehabilitation, medication, surgery
  • Psychological and psychiatric services
  • Weekly payments for lost income

 

  • Lump sum compensation for permanent impairment
  • Damages for pain and suffering
  • Compensation for lost wages
  • Death or dependency benefits

Some forms of TAC compensation are available on a no-fault basis, meaning you can still access support even if you caused or contributed to the accident.

TAC Claim Checklist: What to Do After a Car or Transport Accident

Use this checklist to make sure you’ve taken the right steps after a road or transport accident in Victoria:

Report the accident

Contact the police or relevant transport authority as soon as possible. A police report number is required in order to lodge a TAC claim

Collect the other driver’s details

Include their full name, licence number, vehicle registration, and insurance information.

Record witness information

Take down names and contact details of anyone who saw the accident.

Photograph the scene

Capture clear photos of vehicle damage, the accident location, and any road conditions or signage.

Seek medical attention

Even if injuries seem minor, visit a doctor or hospital for assessment and documentation.

Lodge your TAC claim promptly

Call the TAC on 1300 654 329 (local) or 1800 332 556 (toll-free outside Melbourne) or submit an Online claim lodgement form to start your claim.

Get legal advice from a TAC lawyer

Book a free, no-obligation consultation with Gordon Legal to understand your rights and maximise your compensation.

CONTACT US

Get in touch with our team

FREQUENTLY ASKED QUESTIONS

Road Accident and TAC

  • Lodging your claim with the TAC
  • If you have suffered an injury or injuries as a result of the accident, you should see your doctor for any possible treatment you require
  • Speak to a lawyer

The Transport Accident Commission or TAC is the Victorian state government body responsible for managing injury claims made by people who have sustained an injury as a result of a motor vehicle, motorcycle, bus, train, tram or pedestrian accident in Victoria.

If you have sustained an injury due to a car or transport accident, then you may be entitled to receive benefits from the TAC either covering the entirety of your medical expenses or, at least, some of the ongoing support you require to help you recover.

If your claim is accepted, the TAC can provide compensation for your injuries. Compensation may be in the form of reimbursements for reasonable medical expenses, and payments for any time off work you need as a result of your injury. You may also be able to claim a lump sum payment as compensation if you have suffered a permanent injury.

The TAC also pays compensation if someone dies as a result of a road accident.

If you were admitted to hospital as a result of your road accident, or if your accident occurred after 14 February 2018, the TAC will cover your reasonable medical expenses immediately.

If you have suffered injury as a result of an accident, the TAC can cover a range of entitlements including medical expenses, loss of income (earning payments) and possible lump sum claims, namely impairment benefit and possibly a claim in negligence if the other driver(s) were at fault for the accident

We understand that being involved in a road or transport accident is extremely traumatic. If you have sustained an injury, an accepted TAC claim will mean you are entitled to claim important compensation for your injury.

By lodging a TAC claim, you are starting the process towards receiving important payments that are often vital for getting your life back on track, and getting the crucial treatment you may require.

You’ll be sent a Claim for Compensation Summary and any relevant forms, such as an Authority to Release Information form by the TAC. You should complete the form and return it as soon as possible to avoid any delays in your claim being accepted.

The TAC will decide to accept, deny or seek further information for your claim within 21 days of receiving it.

You have 12 months from the date of your accident to lodge a claim, but the TAC has the discretion to accept a claim within three years.

You are still covered by the TAC if you have suffered an injury as a result of an accident including medical expenses, loss of income and possible lump sum claims.

What happens in a car accident if the car is not registered?

If you are injured in a motor vehicle accident in an unregistered motor vehicle at the time of the accident, TAC can still cover you if the vehicle was capable of registration.

If your accident occurred interstate in a Victorian registered vehicle, you are still eligible to lodge a TAC claim.

What to do if this information applies to you

At Gordon Legal, we understand that TAC claims are a personal issue.

For personalised and individual advice, we offer consultations to discuss your matter.

Please call Gordon Legal on 1800 21 22 23 or our Geelong office on (03) 5202 2732 to speak with a member of our team.

Given the current environment, we are providing consultations over the phone, Zoom, WebEx or Skype.

If you have any questions relating to a car or road accident and want to speak to one of our TAC lawyers, call us on 1800 21 22 23.

A road accident can be a traumatic and stressful experience, but ensuring you get the best possible legal advice can help alleviate some of this pressure. Our Experienced TAC Lawyers can help you navigate the claims process and ensure you maximise your claim at each of its stages.

At the scene of the accident, once injured parties have been cared for and the scene is safe, it will be important to:

    • Take notice of the circumstances of the accident, like the time of day, weather and the location;
    • Assess any witnesses to the accident and get their basic details;
    • Get the name and licence of the other driver and exchange your details with them; and
    • Any other relevant details of the accident.

 

Reporting the incident immediately and seeking medical attention right away for any injuries you may have sustained will also ensure all aspects of the incident and your injury are properly documented, giving your claim the best chance of success.

Ensuring you get these details of the incident can help improve the prospects of your claim with the TAC and with an additional common law claim for damages. Contact Gordon Legal today to speak to one of our experienced road accident lawyers who will help you achieve the best possible outcome.

The timeframe for a settlement to be reached in a car accident claim can vary depending on the severity of injuries sustained and the type of claim that is being pursued. Generally, your injuries will need to stabilise and be properly diagnosed by a medical professional so that the TAC can appropriately assess how much you should receive in compensation.

You generally have 12 months from the date of the incident to lodge a claim with the TAC. Beyond this, they may accept claims up to three years from the date of the incident on a discretionary basis. Once lodged, the TAC must either accept or deny the claim, or request further information within 21 days of receiving it. If further information is requested, an additional determination may take another 14 days. As such, statutory claims with the TAC generally take one to two months to be finalised.

For a common law claim for damages, you will have up to six years from the date of injury to lodge a claim with the court through one of our personal injury lawyers. The TAC may only hear claims beyond this six-year period where they decide not to enforce it, in certain and often exceptional circumstances. According to the TAC, common law claims on average take roughly 12 months to resolve, with more straightforward claims being less than this, and more complex claims taking up to two years to be finalised.

Being in a road accident is a traumatic experience, and seeking compensation from the Transport Accident Commission can be a difficult process to navigate once the dust has settled. At Gordon Legal, our specialised road accident lawyers are here to help your claim at every stage of the process. A car or road accident lawyer can help you to construct a strong personal injury claim for compensation that can alleviate the financial burdens involved in your recovery.

To lodge a statutory claim with the TAC, there is not a requirement to have a lawyer guide you with this process. However, the complexities of legislation and Insurance procedure relevant to this area can make an already stressful situation more so. Having an experienced TAC lawyer on your side can make this process more straightforward and help you to achieve the best possible outcome. For common law claims, you will need an experienced personal injury lawyer to lodge a serious injury claim for damages on your behalf.

It is important to choose a lawyer or law firm that has experience in handling personal injury and TAC claims, and who can provide you with clear and appropriate advice and representation. At Gordon Legal, our road accident lawyers have a wealth of experience in advocating for our clients and obtaining positive outcomes for them.

You can contact Gordon Legal today on (03) 9603 3000 for a free consultation with one of our experienced road accident lawyers.

You might like to ask your lawyer a number of things before you lodge your TAC claim, such as:

  • what are the maximum costs that I might incur in lodging a TAC claim?
  • are there any essential timeframes I need to be aware of?
  • What sorts of expenses might my claim seek to cover?
  • Will I have to go to court?
  • What if the other driver doesn’t have insurance?
  • How much can I expect to receive in compensation if my claim settles?

All of these questions can be answered by one of our experienced road accident lawyers. Call (03) 9603 3000 for a free consultation today.

Your compensation claim will be calculated in different ways depending on the nature of your claim.

If you bring a statutory TAC claim, you may receive back the costs of all reasonable medical expenses, services to help you while you recover from your injury, income support if you can’t work as a result of your injuries and return to work support for you and your employer.

If you are bringing a common law claim for damages, your compensation will be calculated a bit differently. Depending on the level of your injury and how severely it has impacted your personal and professional life, you will be eligible to receive compensation for both past and/or future earnings as well as compensation for your pain and suffering.

If you have been involved in a car accident, it is best to get in touch with a lawyer as soon as possible to ensure you are aware of your rights and obligations under the TAC claim application process. Most experienced personal injury law firms will have an initial discussion with you about this free of charge, and doing this at the earliest stage will ensure you make appropriate records of the incident and comply with the strict timeframes that can apply when lodging a claim with the TAC.

If the TAC rejects your claim, it will be beneficial to contact a lawyer to guide you through the dispute resolution process. You will have 12 months from when you received the decision in writing to formally challenge it, and this will likely involve the gathering of evidence and supporting documentation to bring a viable case forward that invokes the commission’s reconsideration of your claim. If the dispute resolution process is unsuccessful, you and your lawyer may lodge a claim with the Victorian Civil and Administrative Tribunal.

Finding a solicitor with a strong reputation for delivering positive outcomes for their clients will be essential. If you find someone who can do this, is trustworthy and has experience in the world of personal injury and TAC compensation claims, you will have found the right lawyer for you.

At Gordon Legal, we have a variety of experienced and capable personal injury lawyers who are ready to assist you in getting the most out of your claim. Call us today on (03) 9603 3000 for a free, no obligation phone consultation with one of our lawyers.

Road Accident & TAC Experts

Anastasia Eleftheriou

Partner Read more

Sarah Tarrant

Associate Read more

Joshua Dorey

Associate Read more

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