







Gordon Legal has experienced Workers Compensation Lawyers in Melbourne, Geelong and Dandenong.
After suffering a workplace injury, your life can be turned upside down in many ways. Everybody has the right to expect that safety and health are a top priority at work.
If you have been injured in the workplace or as a result of your work, you may be entitled to claim compensation for your pain and suffering, loss of income, medical expenses and more.
We understand that undergoing a workers’ compensation claim process can seem daunting or overwhelming. Our expert workers’ compensation lawyers specialise in this area of the law and are familiar with the landscape.
We offer our legal services in this area on a No-Win No-Fee basis, so you can focus on your health and recovery and what matters most to you.
A guide to lodging a negligence claim against your employer
This article outlines the requirements for a successful permanent disability claim through Victoria’s WorkCover insurance scheme. It explains how these claims are assessed, what affects their success, and the evidence required to support them.
Have you suffered an injury at work that has resulted in a permanent disability? The Gordon Legal dedicated WorkCover team is ready to listen and advise you on the best legal course of action for your circumstances so you can receive the best financial compensation possible. Contact our team on (03) 9603 3000 or by filing an online enquiry form today to arrange a free initial consultation!
How is a Permanent Disability Claim Assessed?
In Victoria, if a work-related injury or illness results in a permanent injury, you may be entitled to receive a lump sum payment called an impairment benefit. The application for this payment is made through WorkSafe’s WorkCover insurance scheme. This payment is separate from the compensation you may receive for lost wages or medical expenses. To be eligible for this payment, specific requirements must be met. For example, you may have suffered a permanent impairment such as an amputated finger, a spinal cord injury or the loss of function in a joint such as the shoulder.
Eligibility is determined by an assessment process involving an independent medical examination arranged by WorkCover. Their eligibility criteria include:
- Whether the condition is unlikely to improve further.
- If the impairment was caused by work.
- Are there any pre-existing conditions that may have contributed to the impairment?
WorkSafe utilises the American Medical Association’s Guides to the Evaluation of Permanent Impairment to grade the permanency of the impairment. These are complicated legal and medical processes. However, our workplace accident lawyers are ready to provide tailored advice to your circumstances and counsel you on your chances for a successful claim.
What’s the Difference Between Temporary and Permanent Disability Claims?
There is a significant difference between these two types of claims:
- A temporary disability claim relates to injuries that temporarily hinder a worker’s ability to perform their duties. Compensation generally includes coverage for lost weekly wages and medical expenses. Compensation does not include a lump sum payment. WorkSafe usually manages this kind of claim.
- A permanent disability or impairment benefit claim is an additional lump sum payment for an injury that is unlikely to improve, and the worker’s impairment is ongoing.
Determining what kind of claim you might be able to lodge can be complex. Therefore, it is strongly recommended that you contact a member of our team today.
Can I Apply for a Permanent Disability Claim if I’m Already on Workers’ Compensation?
Yes, you can bring forward an additional claim for a permanent disability payment through WorkSafe even if you are already on workers’ compensation. In fact, a successful workers’ compensation claim is required for lodging a successful impairment benefit claim. This payment is a one-off lump sum payout that is separate from any compensation you may receive for lost weekly wages and medical expenses.
What Affects the Success of My Permanent Disability Claim?
Several factors can influence whether your impairment benefit claim will be successful:
- Permanence of impairment: Determining the extent and longevity of the injury is crucial. Eligibility requires certain impairment thresholds to be met, most notably the percentage of the individual’s whole-person impairment. The American Medical Association’s Guides to the Evaluation of Permanent Impairment grading system determines this percentage.
- Medical evidence: Extensive and accurate medical documentation is essential evidence in supporting a successful claim. This may include reports from your health insurer, records from your doctors and a completed report by an independent medical examiner.
- Timeframe: Your claim must be brought forward within WorkSafe’s limitation periods. Whilst this period can be extended in certain circumstances, the timeliness in which a claim is brought forward is a significant factor in whether your application for an impairment benefit will be successful.
- Legal representation: Engaging an experienced personal injury compensation lawyer will significantly enhance the likelihood that your impairment benefit claim will be successful.
Our WorkCover team at Gordon Legal is highly experienced in applying for impairment benefit claims and obtaining successful outcomes for our clients. We urge you to contact us at (03) 9603 3000 or submit an online enquiry form so you can discover what compensation you may be eligible for.
How Do I Prove My Disability is Permanent?
Determining the permanence of an injury takes several steps:
- Medical evaluation: You will be required to undergo several medical assessments to determine the permanence of your injury. You must receive an evaluation from your own medical practitioner. You will also be required to undergo an assessment from an independent medical examiner arranged by WorkSafe.
- Documentation: You must produce detailed evidence to support your claim. These include comprehensive medical records, including your medical history, and workplace incident reports.
- An accurate impairment rating: Your injury will be graded on the American Medical Association’s Guides to the Evaluation of Permanent Impairment scale. This is so the extent of the permanent impairment can be quantified. This rating is determined by a series of medical examinations and has set standards.
- Consistency of the injury: The records you will produce must demonstrate that the injury remains consistent and is ongoing. They will need to accurately reflect your medical condition and the fact that it significantly impacts your ability to work.
Arranging this many medical assessments and collecting this much evidence can be a complicated and time-consuming process. At Gordon Legal, our work accident lawyers are highly experienced with these kinds of claims and will be able to aid you through the process so that your claim has the highest chance of success.
Do you think you have suffered an injury at work that has permanently affected your future capacity to work? Our workplace injury team is ready to listen to your circumstances and advise you on your best course of action, which may include applying for an impairment benefit claim through WorkSafe Victoria. Contact us on (03) 9603 3000 or complete an online enquiry form to discover your legal options today!

No win, no fee for Workers Compensation Claims
We understand that a workplace accident or injury is stressful enough without adding the burden of legal fees.
We can help you get compensation for your workplace accident or injury on a No-Win No-Fee basis. Put simply, unless your case is successful you won’t have to worry about payment. Chat to one of our Workers’ Compensation lawyers today on 1800 21 22 23
Workers Compensation Team

Jenny Forti

Jenny Forti
Partner
Jenny is an accredited specialist in personal injury law. She is dedicated to representing injured people in their fight to access compensation. Jenny is committed to upholding the values of the union movement and applies her legal skills to the wider community through her role as a volunteer lawyer at West Justice. In December 2018, Jenny was appointed to the Western Health Foundation Board. She is a passionate supporter of the mighty Western Bulldogs.

Amber Chen

Amber Chen
Principal Lawyer
Amber has been practising exclusively in personal injury law since 2008. She is a Law Institute of Victoria Accredited Specialist in Personal Injury Law.Throughout her career, Amber has gained extensive litigation experience, acting for workers in the Magistrates’, County and Supreme Courts of Victoria. She has seen first-hand the financial and emotional strain placed on injured workers and their families and the devastating impact that this can have on the workers’ physical and mental health. She is inspired by the strength and tenacity of her clients and is passionate about advocating for the rights of workers.

Skye Collin

Skye Collin
Principal Lawyer
Skye is an Accredited Specialist in personal injury law. She is an experienced and compassionate advocate who is focussed on empowering her clients to achieve the best possible outcomes in their personal injury claims. She appreciates that her clients are often at a very challenging and vulnerable point in their lives and is passionate about listening and understanding their needs. She is dedicated to simplifying the complexities of the legal system to ensure her clients understand their rights and maximise their entitlements. She also has a background in healthcare, having formally worked as a registered nurse in several major hospitals and community healthcare settings, and has a unique insight, having acted for workers, employers, and insurers throughout her career. Skye sits on the Law Institute of Victoria Workers Compensation and Court Practice committees.

Perin Mustafa

Perin Mustafa
Senior Associate
Perin is an Associate in the Workers Compensation team. She has diverse experience representing injured workers and their dependents across Victoria. Specifically, she has assisted clients access compensation by successfully disputing claim rejections and terminations, preparing no-fault benefit claims and pursuing common law damages via the WorkCover and Transport Accident Commission schemes. Perin likes to advocate for the rights of workers and seeks to deliver great outcomes to her clients.

Robert Boz

Robert Boz
Lawyer
Robert joined Gordon Legal as a paralegal whilst completing his law degree, gaining experience in personal injury law, workers compensation and asbestos litigation. Prior to joining the firm, Robert worked at a migration law firm and volunteered at several community organisations including Darebin Community Legal Centre, Asylum Seeker Resource Centre and with Basketball Victoria and a tribunal member. Robert has recently completed a Bachelor of Laws (Honours) at Victoria University and has now taken on a role as a Law Graduate. Prior to completing his law degree, Robert attained a Bachelor of Arts (Psychology major) through the University of Melbourne.

Laura Di Lorito

Laura Di Lorito
Lawyer
Laura is a Lawyer working in the Workers Compensation team. She has extensive experience in this area from her many years working as a Legal Assistant and Paralegal in Workers Compensation. Whilst completing her Bachelor of Laws, Laura joined Gordon Legal. Prior to studying law, Laura attained a Bachelor of Criminology and Justice at Navitas College of Public Safety.
Her passion for social justice and the law inspired her desire to become a lawyer where she intends to continue to help those who have been injured at work.
Frequently asked questions
Compensation Work Cover
What is workers’ compensation?
Workers’ compensation is a form of insurance that provides benefits to workers who suffer an injury or develop a medical condition in the course of, or as a result of, their employment.
These injuries might include suffering an injury at work on a specific day or developing a medical condition over a period of time due to the nature of the work performed.
Workers’ compensation is often referred to as WorkCover.
Workers’ compensation claims are managed by a number of insurance companies on behalf of the Victorian WorkCover Authority, also often referred to as WorkSafe.
Who qualifies for workers’ compensation?
In order to qualify for workers’ compensation, a worker must have suffered an injury which has occurred due to or in the course of their employment.
Does workers’ compensation pay full salary?
No. If a worker is unfit to perform the job that they were doing at the time of their injury (their “pre-injury earnings”), they are entitled to receive a weekly payment.
Weekly payments are paid at a percentage of an injured worker’s income prior to their injury. The payment rates are as follows:
- First the first 13 weeks of incapacity to perform their pre-injury duties, a worker is entitled to be paid at a rate of 95 percent of the earnings prior to their injury. This is referred to as a worker’s PIAWE (pre-injury average weekly earnings).
- From weeks 14 to 130 of incapacity to perform their pre-injury duties, a worker is entitled to be paid at a rate of 80 percent of their PIAWE.
- For the first 52 weeks of a worker’s entitlement to weekly payments, the calculation of their payment rate will include any regular overtime and shift allowance that they performed in the 52 weeks prior to their injury.
A worker’s entitlement to weekly payments only continues beyond 130 weeks in limited circumstances.
How do I get workers’ compensation insurance?
Workers’ compensation insurance is required to be taken out by the worker’s employer, not by the worker personally.
If a worker is self-employed, then it is a good idea to get advice from their accountant about insurance options.
Is superannuation paid on workers’ compensation?
Superannuation is paid to injured workers only after they have been receiving weekly payments of a period of 52 weeks. The superannuation is calculated on the amount of weekly payments that the worker receives from week 53 onwards.
How do I get compensation for work injury?
Compensation for a work injury is accessed by lodging a Workers Injury Claim Form. An injured worker is required to lodge the claim form with their employer as soon as practicable after they have suffered their injury.
Once the employer has received the form, they must forward it on to the relevant workers’ compensation insurer within 10 days. Within the first 28 days, the insurer must provide a written response to the injured worker, either accepting or rejecting their claim.
How do I understand cost agreements with workers’ compensation lawyers?
Gordon Legal acts for injured workers on a no win no fee basis under certain conditions. This means that an injured worker will not be charged for the legal work done on their case until the successful resolution of their claim.
How long do I have to report to WorkCover after my accident/injury?
If you suffer an injury or accident at work, you must report the injury to your employer within 30 days and you should lodge your WorkCover claim as soon as practicable after your injury. We can assist you with this.
What happens if I’m unhappy with the insurer’s decision?
If the WorkCover insurer makes a decision that you do not agree with, you are entitled to dispute that decision by lodging a Request for Conciliation within 60 days of the date of the decision. Our expert workers’ compensation lawyers can assist you with this process.
What if my accident/injury is outside the time frame?
A common law claim for damages must be brought within 6 years of the date of injury. In some circumstances, the time limits can be extended, so it is important to obtain legal advice as soon as possible.
What does a workers compensation lawyer do?
A workers compensation lawyer assists those who have sustained an injury at work and helps them to navigate the WorkCover process. If you have sustained a serious injury, a workers compensation lawyer may also be able to assist you in making a common law claim for compensation.
Applying for compensation for a workplace injury can be a confusing and complicated process. Often it can be difficult to manage it on your own, especially when you are already dealing with recovering from your injury. A workers compensation lawyer can guide you through this process, so that you can achieve the best possible outcome for your claim.
Do I need a lawyer for workers compensation claims?
If you are injured at work, you should consult with a workers compensation lawyer so that you understand your rights, and potential entitlements.
If you have an accepted WorkCover claim, you may also be entitled to compensation at common law. A workers compensation lawyer can guide you through this process, managing your case and providing you with specialised legal advice, so that you can achieve the best possible outcome.
There are lots of myths and misconceptions about WorkCover and workers compensation claims. A lawyer can assist you by drawing from their expert knowledge, making sure that you are acting on the most accurate information, and therefore are able to receive the compensation that you deserve.
How to make a workers compensation claim?
The first step in making a workers compensation claim is reporting your injury to your employer. You must notify your employer within 30 days of being aware of your injury, or your claim is likely to be rejected.
The next thing you should do is visit your general practitioner. At this appointment, you should explain everything that happened to you. You should also request a ‘certificate of capacity’ from your doctor, which is a certificate explaining that you have had a work related injury. You will use this certificate when you lodge your workers’ compensation form.
The third step is to request a workers’ compensation claim form from your employer. They should provide this to you when you report your injury, however if this does not occur you can also get this form from WorkCover directly or from your GP.
Finally, after you have filled out the form, you should submit it to your employer with the certificate of capacity attached.
What happens if my workers compensation claim is denied?
If your workers compensation claim is rejected, you can dispute this decision. The way you can dispute this decision differs from state to state. If your claim is denied in Victoria, you may be able to appeal this decision to the Accident Compensation and Conciliation Service. This involves a dispute resolution process aimed at assisting both sides to come together and achieve a mutually agreeable solution.
If you do plan to dispute the rejection of your claim and go through this resolution process, you would likely benefit from legal advice from a workers compensation lawyer. A lawyer will be aware of your rights, and the different reasons that claims may be rejected. They can also make the process less daunting, so that you can concentrate on recovery.
How long does a compensation claim take to settle?
The length of time it takes to settle a compensation claim depends on the circumstances of your situation. Different stages of compensation take different lengths of time.
WorkCover compensation such as weekly payments and reimbursement for medical expenses typically is a relatively quick process. Weekly payments usually commence 38 days after the submission of your claim. Medical expenses must be reimbursed within a reasonable time.
Compensation for an Impairment Benefit claim will not be able to be claimed until at least twelve months after your injury has occurred. This is because it requires your permanent injury to have stabilised. The WorkCover insurer then has 120 days after the Impairment Benefit Claim is lodged to determine your entitlement to compensation.
Finally, common law claims for compensation can be a time consuming process, as the process is often complicated. The length of time these kinds of claims will take to resolve varies depending upon the circumstances of the affected individual. Due to the complexity of these kinds of claims, it is important to have the assistance of a lawyer so that you can effectively navigate the process.
How are workers’ compensation settlements determined?
Workers’ compensation settlements vary based on a number of factors specific to your individual circumstances. Once you have spoken to a workers’ compensation lawyer and they have gathered more information about your situation, they will be able to provide you with a clearer idea of what a likely settlement will be for you.
There are typically two things which are compensable in a common law claim. The first of these is for pain and suffering, which aims to compensate for the hardship you have gone through due to your injury. The second is for loss of earnings, which is to account for the money that you would have been able to earn were it not for your injury.
How to get the maximum compensation payout from a workers compensation claim?
An experienced Workers’ Compensation lawyer will be able to assist you in getting the maximum compensation available to you, based on your specific circumstances.
There are different kinds of compensation available for workplace injuries. The first of these is through WorkCover, including compensation such as weekly payments to make up for loss of earnings, and reimbursements of medical and like expenses. The second is called an impairment benefit which is compensation available only for injuries which are determined to be serious. The final way is through pursuing common law compensation for a serious injury. The process for pursuing common law damages is complex and it is vital to have advice from a legal expert to guide you through this process.
What is the average compensation settlement?
Compensation settlements for WorkCover vary greatly depending on the circumstances of the situation, including the severity of the injury, and the impact it has had on an individual’s life.
To get the best possible compensation settlement outcome, it is highly recommended that you seek assistance from an experienced Workers’ Compensation lawyer. This is because the legal system is complex, and often confusing, and if you do not have an expert to assist it can be extremely difficult to get a just outcome. A Workers’ Compensation Lawyer will work with you to achieve the best outcome, with the best possible compensation settlement for your situation.
How do you negotiate a workers comp settlement?
Negotiating a common law Workers’ Compensation settlement is a complex process in which the assistance of an experienced Workers’ Compensation lawyer is highly advised.
Your lawyer will provide you with advice on which steps to take to achieve the best possible settlement available to you, in your situation. This can be a lengthy process, as there are a number of steps to ensuring the best likelihood of success for your claim. With legal guidance, you can be sure that you are doing the correct things to ensure a just outcome, and you can relax knowing that you do not need to take on the mental load of legal matters during your recovery from your injury.

What our customers say

Gordon Legal was referred to my dad for a compensation claim. Tess came to my dads home and went through what the process would involve for him. She was very helpful with the explanations and what she thought could be achieved for him. She was always available for any questions Dad or myself had and nothing was ever a problem. We were also kept informed about how Dads claim was progressing. Dad and myself would have no problem recommending Tess and Gordon Legal to any one based on our experience.
Vikki
Recently, I was fortunate to be assisted in a personal injury claim by Arron Athanasi of Gordon Legal. His professionalism and commitment in pursuit of my claim, was second to none. His communication, patience and empathy, made my experience less stressful.
I would happily recommend Arron and the team at Gordon Legal.
Anne
I was fortunate enough to be referred to Gordon Legal for a compensation claim. All my dealings were with Robert Boz and I found him to be extremely helpful and knowledgeable. Robert is an excellent communicator, explained every step in detail that I could easily understand and was always prompt with any follow up.
For the fee I paid I feel I received real value for money and was very happy with the outcome. I would highly recommend Gordon Legal based on my experience.
Bruce
IT’S PERSONAL – and that’s exactly how Fiona Rothville handled my matter. When I was helpless and felt like giving up, Fiona stepped in, dug deep and supported me through a very stressful period in my life. Thank you Fiona, you truly went above and beyond in a time of need!
Jason
I’m writing this review on my husband’s behalf. He could not have been any happier with Gordon & Legal service providerd to him . They have been so thorough with his case and delivered really good results at the end of it . I would recommend them to anyone. Thank you Jenny and Sarah for the professional work and the outcome.
Vincenzina
I can not thank Robert and all at Gordon Legal enough for representing me on my recent issue. They have all been friendly, professional and extremely helpful on every level. When asking a question nothing was too silly or difficult, if they didn’t know they found out and returned with my query answered ASAP, nor did I ever feel rushed or a nuisance. Thank you so much again Robert, I’d recommend Gordon Legal in a heartbeat.
Judy
My experience with Gordon Legal has been nothing but exceptional. My workcover claim was handled by Tess Dickie, from the first time we spoke it was very clear she had a wealth of knowledge in regards to the workcover claims process.Any questions or concerns that I did have where answered and explained perfectly. I would highly recommend Gordon Legal and most definatly Tess Dickie. Many Thanks
Shaun
Very happy with Jenny Forti from Gordon Legal. From the first meeting she went above and beyond to help me with my case. Both her and Sarah worked extremely hard and were very thorough and thoughtful throughout the whole process. I would highly recommend Jenny to anyone.
Marc
I recently engaged Lawyer Jenny Forti from Gordon Legal to represent me for a workcover claim . Jenny is an excellent Lawyer , she is smart , compassionate, understanding but most of all Jenny works extremely hard to achieve every entitlement that your claim deserves . The two most important assets that Jenny imparts are genuine kindness and excellent legal advice. Jenny works with another coworker Sarah Coates- they are an awesome team as Sarah is one of the very best communicators that you could hope to meet – once again smart articulate and genuinely kind . I felt at all times through my claim that they had my best interests at hart and they achieved an excellent result – I feel extremely privileged to have had them as my representatives and cannot speak highly enough of their excellent service. Thank you very much
Marj
Gordon Legal was referred to my dad for a compensation claim. Tess came to my dads home and went through what the process would involve for him. She was very helpful with the explanations and what she thought could be achieved for him. She was always available for any questions Dad or myself had and nothing was ever a problem. We were also kept informed about how Dads claim was progressing. Dad and myself would have no problem recommending Tess and Gordon Legal to any one based on our experience.
Vikki
Recently, I was fortunate to be assisted in a personal injury claim by Arron Athanasi of Gordon Legal. His professionalism and commitment in pursuit of my claim, was second to none. His communication, patience and empathy, made my experience less stressful.
I would happily recommend Arron and the team at Gordon Legal.
Anne
I was fortunate enough to be referred to Gordon Legal for a compensation claim. All my dealings were with Robert Boz and I found him to be extremely helpful and knowledgeable. Robert is an excellent communicator, explained every step in detail that I could easily understand and was always prompt with any follow up.
For the fee I paid I feel I received real value for money and was very happy with the outcome. I would highly recommend Gordon Legal based on my experience.
Bruce
IT’S PERSONAL – and that’s exactly how Fiona Rothville handled my matter. When I was helpless and felt like giving up, Fiona stepped in, dug deep and supported me through a very stressful period in my life. Thank you Fiona, you truly went above and beyond in a time of need!
Jason
I’m writing this review on my husband’s behalf. He could not have been any happier with Gordon & Legal service providerd to him . They have been so thorough with his case and delivered really good results at the end of it . I would recommend them to anyone. Thank you Jenny and Sarah for the professional work and the outcome.
Vincenzina
I can not thank Robert and all at Gordon Legal enough for representing me on my recent issue. They have all been friendly, professional and extremely helpful on every level. When asking a question nothing was too silly or difficult, if they didn’t know they found out and returned with my query answered ASAP, nor did I ever feel rushed or a nuisance. Thank you so much again Robert, I’d recommend Gordon Legal in a heartbeat.
Judy
My experience with Gordon Legal has been nothing but exceptional. My workcover claim was handled by Tess Dickie, from the first time we spoke it was very clear she had a wealth of knowledge in regards to the workcover claims process.Any questions or concerns that I did have where answered and explained perfectly. I would highly recommend Gordon Legal and most definatly Tess Dickie. Many Thanks
Shaun
Very happy with Jenny Forti from Gordon Legal. From the first meeting she went above and beyond to help me with my case. Both her and Sarah worked extremely hard and were very thorough and thoughtful throughout the whole process. I would highly recommend Jenny to anyone.
Marc
I recently engaged Lawyer Jenny Forti from Gordon Legal to represent me for a workcover claim . Jenny is an excellent Lawyer , she is smart , compassionate, understanding but most of all Jenny works extremely hard to achieve every entitlement that your claim deserves . The two most important assets that Jenny imparts are genuine kindness and excellent legal advice. Jenny works with another coworker Sarah Coates- they are an awesome team as Sarah is one of the very best communicators that you could hope to meet – once again smart articulate and genuinely kind . I felt at all times through my claim that they had my best interests at hart and they achieved an excellent result – I feel extremely privileged to have had them as my representatives and cannot speak highly enough of their excellent service. Thank you very much
Marj
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